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Employee Admin and Voice Specialist

Lokalizacja: Kraków

Ogłoszenie Bezpośrednie

Szczegóły oferty:

Recruitment process for this position and onboarding trainings are conducted online.

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

Who are we looking for?

Qualifications

Fluent English (C1)
Min. 1-2 years of experience in HR administration department
Very good knowledge of UK labor law
Good knowledge of MS Office
Good work organization, independence and accuracy
Attention to details and analytical skills
Good communication skills
Knowledge of process specific systems/tools (Case management system, (preferably Zendesk, but not exclusively), SAP SuccessFactors, Document management systems) will be an asset
Telephony systems experience will be an asset
Ability to cooperate smoothly with other team members
Readiness to work in shifts (Monday-Friday, between 8 a.m. and 11 p.m.)

What will you do?

The purpose of this role is to process the HR data correctly and timely according to the project expected quality and deadlines for a well-established retail UK brand within Digital Employee Operations. This involves interacting with the Client on a daily basis via phone and email, ensuring proper resolution of HR-related requests. Another key aspect of the job is the cooperation with other delivery team members, sharing knowledge and expertise, as well as making sure that all the necessary documentation is up to date.

Job Responsibilities

Process client’s queries (via phone, chat and case management system)
Process HR transactions (e.g. joiners/leavers, time and attendance, right to work etc)
Provide clarification of HR policies and procedures
Process movements (transfers, promotion) and leaver requests
Organise knowledge sharing sessions both within the team and cross teams;
Manage the assigned part of the process according to Capgemini methodology and/or agreed transition plan
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes

Who will you be working with?

We are looking for professionals eager to engage actively in setting up an HR service for well-established UK & Ireland retail brand. This is an opportunity to drive impact through dynamic Digital Employee Operations, with scope covering Vacancy & Onboarding management, Employee Administration, Payroll and Rewards processes. We invite you to be a part of global team valuing collaboration, diversity, quality and fun, taking on this new exciting challenge, including the transition of HR processes into Kraków Delivery Center.
Join us and use your skills to make a difference.

What we offer?

Atmosphere

Working with great people and in legendary atmosphere
No formal dress code
Annual family picnics
Unforgettable integrational events
Employee volunteering opportunities and interesting CSR projects
We value and respect diversity in terms of gender, nationality, roles, age, interests
Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball

Development

Development in expert or leader competencies
Broad training offer with possible co-funding
Access to MIT Sloan Management Review Polska knowledge base
Introduction plan for new employees and Buddy Initiative
A wide range of instructor-led and e-learning trainings
Co-financing for post-graduate studies and courses
Many companies under one roof / internal headhunters
Internal development events: conferences, meetings, communities
Education First platform for learning English online

Benefits

Contract of employment for an indefinite period
Bonuses, including those for new employees recommendation
Additional life insurance
Access to MyAudiobooks – Entertainment and personal growth in audio version
Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
Disability inclusion, assistive technologies, reasonable accommodations
Private medical care for you and your family
Bicycle parking and carpooling options
Free coffee, water, milk and wide range of teas
Anti-smog plants in offices
Car leasing

Application link: https://jobs.capgemini.com/pl-gb/job/Kraków-Employee-Admin-and-Voice-Specialist/606298601/?locale=en_US

Dodano dnia: 25-06-2020

Reklama:

Capgemini Polska Sp. z o.o.

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