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Customer Success Specialist

Lokalizacja: Warszawa

Ogłoszenie Agencja Pracy

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Szczegóły oferty:

Your focus:

• Develop strong customer relationships that enable MicroStrategy to become a trusted advisor to our customers

•Collaborate cross functionally to achieve customer satisfaction and resolve customer issues in a timely fashion

•Develop strong technical understanding of all MicroStrategy products

•Execute programs to ensure that MicroStrategy is fully aware of the customer's adoption level, value realization, and overall satisfaction with the technology solution(s) and MicroStrategy

•Collaborate with Sales Account Management and executives to identify areas of solution expansion and adoption opportunities

•Maintain daily activities in system of record, tracking interactions with customers (experience with Salesforce.com preferred)

•Provide daily/weekly updates to manager on individual activity


•Up to 2 years of experience working with customers

•Fluent English is a must

•Client-focused attitude — a customer advocate

•Excellent communication skills, both orally and written are a must

•Previous direct experience and demonstrated comfort in interacting with Senior Management will be a plus

•Self-starter with an ability to identify areas for improvement

•Must possess an enthusiastic personality and foster a positive work environment

•Understanding of packaged application software implementation practices

Dodano dnia: 23-03-2019


MicroStrategy Poland Sp. z o.o.

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