IT Service Desk Analyst

Lokalizacja: Warszawa

Ogłoszenie Agencja Pracy

Aplikuj na to stanowisko

Szczegóły oferty:

The GSC is split into four areas supporting the functions of: IT, Finance, HR and Marketing. DLA Piper GSC employees will play a critical role by supporting our internal teams, partners and business functions. This will give our employees a great opportunity to understand the complexity of a global business.


At the moment we are looking for candidates for the position of

SERVICE DESK ANALYST

(ref.: team_service desk)


Responsibilities:

· Front Line of the IT department

· Provide a single point of contact for colleagues requiring IT support or access to IT systems

· Work with 3rd line teams to move resolutions closer to the customer

· Support Transition, Continues Improvement and Technology teams on identifying business requirements for new solutions and systems

· Responsibility to respond to calls for support

· Resolving or escalating to the appropriate team

· Seek opportunities for improvement in IT area, design and apply improvements


Requirements:

· Very good command of English

· Exceptional customer service skills with good attention to detail

· High level of IT literacy especially within a Microsoft environment e.g. Windows 7, Office 2010, XP, Outlook, Exchange, Active Directory

· Knowledge of legal applications

· Team player - ability to work well with team members and with other teams to deliver solutions

· Positive attitude


Our offer:

· Great opportunity to help shape and influence the overall design of GSC

· Opportunity to interact with multiple cultures in the dynamic organization

· Work atmosphere built on support and mutual respect

· Attractive set of benefits

· Stable employment


If you would like to join us - please send us your CV to the address: GSC_Recruitment@dlapiper.com

(remember to indicate the name of position in the message's title).


 





Dodano dnia: 19-10-2018

Reklama:

Już teraz każdy ma możliwość stworzenia własnego życiorysu w kilka chwil.

Darmowy kreator CV bez rejestracji